Shipping policy

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Charges

• Standard shipping charges will be calculated at checkout.

• Any promotional free shipping offers will be clearly mentioned on the website.

Delivery Timeline

• 📦 Delivery usually takes 3–7 business days depending on your location.

• Remote or rural areas may take a little longer.

Tracking Orders

• Once your order has been shipped, you will receive a tracking number via email/SMS.

• You can use this tracking number to check the real-time status of your shipment.

Delays

• Delivery times are estimates and may be affected by factors beyond our control, such as courier delays, weather, or public holidays.

• We will do our best to keep you informed in case of any unexpected delays.

Damaged Packages

• If your package arrives damaged, please record an unboxing video and contact us immediately at support@neshan.in.